1. In order for us to improve our level of service we ask you to fill out this short anonymous questionnaire. Your feedback will help us to improve our service. Thank you.
   
   
2. What is your current level of satisfaction with WestPost service?
   
   Very High
   High
   Satisfactory
   Low
   Very Low
   
   
3. What can we do to improve our service?
   
   Own answer:
   
   
   
4. How many times do you use our service per month?
   
   More than 20 times per month
   From 11-19 times per month
   From 5 - 10 times per month
   Less than 5 times per month
   
   
5. Do you use the services of other courier/postal companies?
   
   Never
   Rarely
   More often than Westpost services
   
   
6. Where did you hear of our company?
   
   Newspaper / Printed Press
   Website / Search Engines
   From friends or acquaintances
   Directory or Phone Book
   Other (please specify)
   
   Own answer:
   
   
   
7. What changes would you most like WestPost to make that would make our services more attractive?
   
   Own answer: